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Technical Manager

Location Remote US, United States Category Information Technology Req ID 8772 Job Type Full-time regular
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JOB DESCRIPTION

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Technical Manager

About Conduent:

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics, and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. 

You’ll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person’s contributions. Each day you’ll feel challenged and know you are making a difference. At Conduent, we believe everything touches everything -and to that end we value our work and each other in the process, making it an award-winning place to work. 

Conduent is seeking an experienced Technical Delivery Manager to lead the software development team for the Child Support Services system. The ideal candidate will have experience in managing large diverse teams, has track of reporting and collaboration with ELT and PMO in the child support domain and a strong IT background. The candidate should possess strong management, technical, communication, and resource management skills in addition to their education and experience.

We need someone who can: 

  • Manage design, planning, initiation, development, presentation, , and maintenance of all technical documentation.
  • Works with the Software Development Lead and Data Conversion Manager to ensure their respective teams stay on track with the assigned tasks .
  • Works closely with client Technical Manager for the duration of the complete project’s Life Cycle.
  • Mange a  Software Development team and provide technical leadership as needed by serving      as the main point of contact of all the technical questions and resource allocations
  • Coordinate all necessary modifications to teaming agreements and statements of work needed from solution vendors, subcontractors, and suppliers with contracts and legal teams.
  • Serve as a main point of contact for all correspondence between SE and other areas to ensure streamlined communication across the project’s team

Required Skills:

  1. A minimum of five years of strong experience in managing software development team on a large (minimum 3 yrs) and complex project.
  2. A minimum of ten years of experience working in software development on a large, complex automated systems development project similar in size and scope to the Wisconsin CSM Project.
  3. A minimum of ten years of experience with systems analysis and design.
  4. A minimum of five years of experience working directly with stakeholders to elicit and define requirements.
  5. A minimum of ten years developing technical design documentation from requirements.
  6. A minimum of five years of experience with systems development and implementation in a Service Oriented Architecture (SOA) environment.
  7. A minimum of two (2) years of experience managing a project that involved designing business processes and procedures and developing new systems to support the business processes.
  8. A minimum of two (2) years of experience managing a project that involved communication and coordination of activities with external stakeholders.
  9. A minimum of five (5) years of experience as an analyst for web-based applications.
  10. A minimum of 2 years of experience using the tools included in the proposed frameworks.
  11. An in-depth understanding of Child Support Program objectives and requirements, federal rules and regulations governing the Child Support Program, and systems requirements.
  12. An in-depth understanding of the federal Office of Child Support (OCSE) certification requirements based on the OCSE The Automated Systems for Child Support Enforcement: A Guide for States – Updated 2017 (Guide for States).
  13. An understanding of IRS, NIST, and SSA requirements.
  14. A minimum of three (3) years of experience documenting and tracking requirements through all Software Development Life Cycle (SDLC) phases using an ALM tool.

Recommended Qualifications:

  1. ADO, Microsoft products and DevOps
  2. Agile experience or training.

Pay Transparency Laws in some locations require disclosure of compensation-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $114,730 - $149,000.


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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Why Conduent

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Our associates speak

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Working for Conduent is rewarding and challenging. I found that if you are a person who demonstrates a hard working ethic you will begin to work on different assignments and be rewarded for that work.

I am #ConduentProud
 Mary Pergament  Government 
United States
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My five+ years at Conduent has been a very enriching experience for me with tremendous opportunities to grow both professionally and personally. I get to interact with colleagues from various nationalities and cultural backgrounds, recognizing unique differences across global cultures.

I am #ConduentProud
Yogendra Kumar
 Global Procurement
India
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I have been fortunate to work in different areas that have allowed me to grow professionally and personally.

I am #ConduentProud
 Carolina Felix Customer Experience Management
Mexico

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