Mental health is a humancentric concept and at Conduent, people are at the center of everything we do. We recognize that meaningful work can be fast-paced, demanding and at times stressful. That is why Conduent is intentional about fostering a workplace culture where mental health is not an afterthought, but a priority.

At the heart of our approach is a simple yet profound truth: mental health begins with the individual. Each person must know and understand themselves well enough to recognize when their mental health may be impacted. At the same time, the environment a person works in can either support or undermine that awareness. At Conduent, we strive to create an environment where associates feel safe, supported, and empowered to care for their mental well-being.

Mental health can be understood as well as how a person’s mind and emotions help them live, cope and function day-to-day. At Conduent, we view mental health as a shared commitment. Associates are responsible for being self-aware, setting boundaries and speaking up when they need support. In turn, Conduent prioritizes an atmosphere that encourages open communication, positive intent and access to the resources people need to thrive.

What caring for your mental health looks like at Conduent

Dealing with stress without being overwhelmed

Workplace stress is common, but how it is managed makes all the difference. Caring for mental health means intentionally choosing where to place your focus each day. At Conduent, associates are encouraged to prioritize what matters most, organize their tasks realistically and maintain clarity around their goals and deliverables. This does not mean working in isolation or developing tunnel vision; it means discerning what will drive progress without sacrificing personal well-being. Communicative and accessible managers play a critical role in helping associates navigate workload, expectations and priorities effectively.

Recovering from emotional setbacks

There are moments when projects intensify, and momentum carries teams forward without pause. There are also times when goals are not met, and outcomes take unexpected turns. Both are part of meaningful work. Caring for mental health means having the ability and permission to recover from emotional setbacks in a healthy period of time. At Conduent, associates are not expected to simply “push through” alone. Support and resources are available to help individuals regain balance, confidence and focus after challenging moments.

Relying on your team

One of Conduent’s guiding behavioral principles is assuming positive intent. We believe that associates are doing their best to deliver mission-critical services and solutions on behalf of businesses and governments. This principle fosters collaboration, trust and psychological safety. It allows associates to ask questions, seek support and rely on their teams with confidence, knowing they will be met with respect and understanding. This shared trust contributes to a workplace environment that supports both performance and mental well-being.

Caring for your mental health, managing stress, recovering from setbacks and leaning on your team requires self-knowledge and the confidence to speak up when support is needed. At Conduent, associates can trust that their voices will be heard and that action will follow. From leadership commitment to everyday team interactions, mental health is woven into how we work.

Because at Conduent, you matter.