Benefits Call Center Representative

Thrive and grow

What would I do in this role?
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As a member of the team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. You manage a high volume of incoming calls from customers while navigating through multiple systems.

A few of the questions you may receive as a Benefit Call Center Representative are the following:

  • Can you tell me what my medical options are for 2024?
  • How much will my dental plan be for 2024?
  • What levels of life insurance coverage can I get and what is the cost?
  • What is the maximum I can contribute to my FSA or HSA for 2024 
  • Will my retiree coverage change for 2024?
  • Can you help me enroll in coverage for 2024?
  • Can you help me add a dependent to my coverage?

A day in the life

Watch and learn what to expect from day to day in the role.
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Work hours

Training: Monday – Friday 8:30 am to 5:30 pm  

Production:  Monday - Friday 8 am to 9 pm  

Weekends off!  

Some overtime may be required. 

Attendance is mandatory during training and the first 90 days of employment.

Work here. Grow here.

We realize career growth just doesn't happen accidentally. We are intentional about helping you grow with Conduent.

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Interested to apply?

Click on the link below to start your application process.
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